Shipping policy

Shipping Policy

Delivery within South Africa

The Karoo Edit currently delivers throughout South Africa.

Standard Delivery: R99

Estimated delivery time is 5–8 business days from order confirmation. Business days exclude weekends and public holidays.

One delivery charge, even when your order arrives separately

We curate products from different trusted fulfilment locations across South Africa. If your order contains more than one item, your products may occasionally be dispatched separately and arrive in more than one parcel.

Don’t worry — you will not be charged additional delivery fees simply because your order is sent in separate parcels. The delivery charge shown and paid at checkout is the delivery charge for your order.

Order tracking

Where tracking information is available, it will be sent to you once your order has been dispatched. If your order is sent in separate parcels, you may receive more than one tracking notification.

Delivery times

We aim to have orders delivered within the estimated timeframe, but courier delays, unusually high order volumes, public holidays, severe weather or other circumstances outside our reasonable control may occasionally affect delivery times.

Please check your delivery details

Please make sure that your delivery address and contact details are correct before completing your order. If you notice an error after placing your order, please contact us as soon as possible. Once an order has been dispatched, we may not be able to change the delivery address, and additional courier charges caused by incorrect delivery information may be for the customer’s account.

Missing or delayed parcels

If your order has not arrived within the expected delivery period, please contact The Karoo Edit with your order number and we will assist you in investigating the delivery.

We want receiving your Karoo Edit finds to be just as easy as discovering them.